Who we are
This Privacy Policy explains how Out of this World Music Fest ("we", "us", "our") collects, uses and protects personal information when you visit [website URL], book a travel package or contact us. We are based in Grand Cayman, Cayman Islands, and we are the data controller for the personal information described here.
By using our website, you acknowledge the practices described in this policy.
Information we collect
We collect only the information we need to respond to you and run our website.
- Information you give us: when you book a travel package, the name of each traveller, email address, phone number, departure city, travel dates, number of guests, accommodation and ticket choices, and any special requests you share (such as dietary or accessibility needs). We also collect your name, contact details and message when you fill in a contact form, sign up for festival updates or email us.
- Information collected automatically: your IP address, browser and device type, pages visited, time spent on pages and how you arrived at our site. This is collected through cookies and Google Analytics (see below).
- Communications: copies of emails and messages you send us.
How we use your information
We use your information to:
- Arrange and manage your travel package, including flights, accommodation, transfers and festival tickets
- Send booking confirmations, itineraries and important festival updates
- Reply to your enquiries and special requests
- Understand how visitors use our website so we can improve it
- Keep our website secure and prevent misuse
- Meet our legal and regulatory obligations
We will only send you marketing emails if you have agreed to receive them. You can unsubscribe at any time using the link in the email or by contacting us.
We do not sell your personal information.
Data Removal Request
For any further questions or queries in relation to this Privacy Notice, please email info@ootwmusicfest.com
You can request data removal via the secure form on our Data Removal Request page.
